Since 1937 Call Toll-Free for Pricing 1.877.365.5489
 

Warranty Information

GOODS DAMAGED IN SHIPPING

All shipments are insured; therefore claims for damage must be made with the
freight company. Do not return the merchandise to us unless prior arrangements
have been made.

LIMITED WARRANTY

ACE ALTERNATORS, LLC warrants that all of its products are free from defects
in material and workmanship, for a period of 30 days on Off-Road equipment and
a period of 90 days on OEM equipment. The warranty period begins from the date
of purchase. We recommend that you keep your invoice or receipt because proof
of purchase date is required. This limited warranty shall only cover the original
purchaser.

THERE IS ABSOLUTELY NO WARRANTY ON THE FOLLOWING:

a. Any product that has been physically altered, improperly installed or maintained.
b. Any product used in an improper application, abused or not used in connection
    with the proper parts.
c. Any product that is defective due to accident, neglect or unauthorized repair.
d. Any product where proper cooling and/or fluid levels have not been maintained.

There is no implied warranty of merchantability or fitness for a particular purpose.
ACE ALTERNATORS obligation under this warranty is limited to the repair or
replacement of its products. There are no warranties that extend beyond the
description on the face of this warranty. ACE ALTERNATORS will not be
responsible for incidental or consequential damages, property damage or personal
damages to the extent permitted by law. If there is, by law, an implied warranty of
merchantability and/or fitness, they are limited to the warranty term set forth above
and start from the date of the original purchase. This limited warranty gives you
specific legal rights and you may have other legal rights, which vary from state to
state or country to country.

This warranty is subject to the following: rebuilding of alternator, generator or
starter will be limited to replacement of all friction materials, bearings and seals.
There will be an additional charge for parts that are damaged as a result of items
not covered by this warranty.

It is the responsibility of the installer to ensure that all of the components are
correct before installation. Proper assembly always requires that the installer
check all tolerances for proper clearances. We assume no liability for any errors
made in component selection or installation.

MERCHANDISE RETURNS

In order to provide better customer service, we require prior approval before a
customer returns merchandise for warranty or for other reasons. To obtain a
Return Material Authorization (RMA), contact us. All merchandise returned to us
should be sent freight prepaid and insured. ACE ALTERNATORS is not liable for
any taxes or duties associated with international shipments. Items returned for
credit must be in perfect condition.

You must also include, inside the package, your name, address, phone number,
fax and/or other contact information, along with an explanation of the problem and
work to be done. This contact information is important because it allows us to get
in touch with you concerning your parts.

IMPORTANT NOTICE

This Website has been completed using our best efforts. We assume no liability for
errors contained herein.

Prices on all products are subject to change without notice. We reserve the right to
make changes in products at any time.

Mon - Fri   8am - 5pm
Sat   9am - 1pm

ACE ALTERNATORS
7185 Mohawk Trail - Yucca Valley, CA.

1.760.365.5489